- We aim to dispatch orders within 1-3 days from when the order is placed, But there is sometimes delays, These delays will take 1-2 Weeks extra for us to deliver your parcels, But these rarely occur

- You will receive an email with tracking information once your order is sent out, if you dont, Contact us on our contact page and we will do the best to support you.

Yes, luckily, all of our products are true to size, which means whatever size you usually get, get the same here, if you have any problems with the size, no need to worry as we do size swaps.

We do NOT do refunds, as of low stock and recently our orders have increased, We will start doing refund soon, but at the moment we do not do it

SIZE SWAPS: We do Saied swaps which means if you receive your order and it doesn’t fit we can exchange your order for another size as long as the product has no stain And has not been used.

Yes, we do ship international league when shipping internationally we use Royal mail and evri, BUT If you do want a international order, Then you need to pay a £10 fee for shipping. International orders tend to take longer to arrive, But in that time, you can always contact us about your order

WINDBREAKERS/PUFFERS:

- Wipe down with a warm cloth and avoid use of washing machine

OTHER:

- Ensure that all clothes are washed inside out

- Use cold water preferably at a temperature of 30 degrees 

- Iron inside out at low heat 

- Avoid drying with a tumble dryer